Frequently asked questions
What age range are the books written for?
Our books are written for children ranging from four to eight years old. However, children slightly younger and older have enjoyed reading our books too.
Where are your books printed?
All our books are currently printed in the United States of America.
If I purchase a book, can I get the author to sign it?
Yes! Our authors are readly available to sign the books. Please be sure to write the child's name in the note section on the order page before checking out.
Do you ship books internationally?
Kay's Heart does not ship books internationally. We only ship in the USA.
How long does it take for delivery to US destinations?
All our books are shipped via USPS Media Mail and are expected to arrive at its detinations within 5 - 10 days.
My order hasn't arrived yet; what should I do?
A tracking number will be provided for all orders.
Do I have to use a credit card to order online?
We accept Visa, MasterCard, American Express and Discover.
My shopping cart has disappeared. What's wrong?
Are transactions safe?
Are the authors available for book signing events and school visits?
YES! All our authors are availabe for books signing events and school visits.
Do you sell wholesale to brick and mortar stores?
Yes, we do. All of our titles are available directly from Kay’s Heart, LLC for wholesale at a discounted price for qualified wholesale buyers.
Please send an email to KaysHeart7@gmail.com with the subject link: Wholesaler Bookstore" and the details of what you would like to order.
Do you accept purchase orders from schools?
Yes, we do. Please send an email to KaysHeart7@gmail.com with the subject title "School Purchase Order" and we will send instructions on how to proceed.
Do you offer bulk discounts for large orders?
Yes, we do. Please send an email to KaysHeart7@Gmail.com with the subject link "Bulk Order" and the details of what you would like to order.