Join Our Mailing List

© 2020 by Kay's Heart, LLC. Proudly created with Wix.com

Shipping & Returns

Shipping Policy

Free Shipping on all customer orders. 

All wholesale online orders are subject to shipping charges.

All orders will be mailed via USPS Media Mail unless otherwise requested.

Ready to ship in 1 - 3 business days from Florida.

Expect deliveries between 3 - 7 days via USPS.

Return & Exchange Policy

We gladly accept returns and exchanges.

Contact us within: 5 days of delivery

Ship items back within: 10 days of delivery

We do not accept cancellations.

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.